“Why is it so hard to find new clients? Every month I wonder where my next clients are coming from, and it’s exhausting.”
I was speaking with Maria — a health coach who was exceptionally good at what she did.
But generating consistent sales still eluded her. She was doing networking events, referrals, podcast interviews, and social media. She still struggled to find clients.
Here’s how the conversation went.
Me: What are the steps in your customer journey?
Maria: My what?
Me: What are the steps between first finding you and becoming a client?